On the Day of the EVENT:
Uniform of the day: Wear BLACK pants/BLACK jeans ONLY (no tights, shorts or leggings), white plain t-shirt. You may want to consider a long sleeve t-shirt during cold weather events.
A hat and shirt will be provided (bowling type shirt). If you don't have black pants shop at your local thrift store.
Wear VERY comfortable shoes - gel inserts would not be a bad idea. We are standing on a concrete floor. No open toe shoes. Comfortable closed toe shoes are required. We are asked to wear Neutral colored shoes.
During cold weather, jackets will be provided during the event. They must be left at the concession stand.
Bring your drivers license.
Review the Alcohol Awareness Material (on our SV Website - Tab).
DO NOT bring your purse. NFL rules say you can only bring a gallon size clear storage baggie.
START TIME - WHEN YOU NEED TO ARRIVE (See the next TAB for Times To Report to Stadium):
Usually we need to be there 4 hours before kickoff. For 1 PM game, you need to be there at 9 a.m., etc. you will be notified each week of the start time. Plan to stay one hour after the game for cleanup.
All volunteers are to enter at the NORTH EAST GATE (Section B130 - Cle Cocktail Company). Facing Lake: far right corner, next to Science Museum. (see Map Link below)
You'll see a Volunteer Booth setup as you go into the building. You will be given a wrist band to wear for the day. Show your license and they will check you in and give you a meal ticket. Take the elevator to the 3rd floor to Stand 319-A.
IF YOU HAVE A 4 PM START TIME - DO NOT ARRIVE AT THE WILLIARD GARAGE BEFORE 4 PM!!!
PARKING – Willard Garage (entrance located at 601 Lakeside – near 6th Street) will be open for any support staff of FirstEnergy Stadium. $4 per car. On Sundays there will be NO issues getting into this parking lot since the spots will not be used by the Monday – Friday Downtown work crowd. For evening games, this lot will start to clear out between 3:30 and 4:00pm. We encourage you to wait until 4:00pm when the daytime parkers start to dissipate. There will be a SHUTTLE to and from Willard Garage. It may not be directly 'at' Williard Garage at start time; but look for it a little down the block.
PARKING ALTERNATIVE - From time to time we are notified at the last minute that we should park at this garage. We will notify you, during the week of the event, which garage they want us to us that week. Alternate is: Port Authority Lot on West 9th Street (Warehouse District). Go north (toward the lake) all the way down to the end of WEST 9th/Front, go over bridge. Shuttle will be available.
WALKING: You are also welcome to walk (at time of arrival only). If you want to walk, walk down 9th street over to the NorthEast Ramp (next to Science Center). You must take the shuttle when your shift is over.
How to enter the building?
It is at the top of the Northeast Ramp. As you go up the sidewalk, go PAST the East entrance (garage door). The next available walking area on the right is the Northeast ramp. Go up the ramp and the check in entrance will be on your left. If you park in Willard Garage, there WILL be a shuttle that will drop you off near the Northeast Ramp and you will enter as explained above.
You will receive a meal ticket at each event. After setting up the concession stand, but before the gates open, someone from our group will go down to gather all the food and bring it back up to our stand (hot dogs,chips, water). If hot dogs aren't your 'thing', feel free to eat before you arrive.
SINGLE VOLUNTEER CONCESSION STAND - STAND 319-A:
Our HOME for the season will be Stand 319-A. We will be selling nachos, hot dogs, popcorn, beer and pop.
COOKING - CASHIER INFO - INVENTORY CHEAT SHEETS:
Bottomless Popcorn - $7
Bavarian Pretzel with Cheese - $8
Cheese Cup - $2
Peanuts - $4.75
Souvenir Coffee/Cocoa - $6.50
Small Coffee/Cocoa - $3.75
Gatorade - $5
Chipotle Lime ChicKen Nachos - $10
Nacho Grande - $7.25
C-Town Dog - $8
Classic Dog - $6
Souvenir Soda - $6.75
Regular Soda - $5
Liter Water - $6
Bottles Water - $4.25
Large Draft Beer - $9.75
...we'll add more information as we get it.